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Customers have been at the heart of my entire career, holding roles in Account Management, Customer Success, Technical Support, Support Engineering, and Management. I meet clients where they are, gain a deep understanding of their needs, and am thrilled to leverage my extensive business and technology experience to help them achieve their goals.

By prioritizing relationships and building trust I am able to create alignment - a key to high performing teams. My deeply empathetic nature combined with strong industry experience is a formula for client satisfaction and retention. 

When I am not in front of a screen, I love camping, gardening, DIY projects and spending time with my four pets. 

Nicole Jackson

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