Services

Guides, Playbooks & Templates   *NEW*

These resources are one way SSS can help you kickstart and scale your Support team and operations on your own timeline. Spend more time making an impact and less time reinventing the wheel. 

Our Playbooks and Templates distill best practices and years of experience into as effective of a resource as possible so that all you need to do is make slight modifications, adding or subtracting where you see fit to make sure it aligns with your organization. The goal here is to provide your team with a healthy foundation from which to start, and quickly. 

The Support Operations Audit guides you through our most popular service with a step-by-step workbook. The result is a better understanding of any "blind spots" your team may have and a prioritized list of action items based on your goals. 

Startup founders have unique consulting needs in this space as they are often wearing many or all of the hats for some time and that includes starting Support teams. With this in mind, we created the Founders Guide to share insights and recommendations on commonly asked questions and concerns.